When IPL had just started, I heard about this new advertising technique where advertising really broke into the game of cricket harder than ever.
At the end of every 10 overs of IPL, there would be a longer break for commercials, of around 8 – 10 minutes. And this information was given out clearly in all the media. The first question that came to my mind was – if the viewers already know this information, then will anyone actually bother watching 10 minutes of commercials waiting for play to resume? Would this not, instead, entice the user to change the channel when he knows exactly how long it is going to take before play resumes? This is fairly obvious. And if it is obvious indeed, can’t the advertisers predict this much? If people are not watching their advertisements for those long breaks, then are they really having any return on investment from putting up their ads during IPL?
On further probing on the topic, I realized where the flaw lay. When you use TV as a medium of advertising, it is very difficult to actually predict how many people saw your advertisement, and whether they actually observed it, or whether they actually made an attempt at analyzing the purpose of the ad, and finally whether that analysis converted to purchase. The only data that an advertiser gets is the popularity of the channel where ads are being shown, and the TRP ratings of the programme in between which the ads are being shown. And it is just on the basis of this that advertisers decide whether to invest in this channel / programme for displaying ads. In fact, it isn’t even the advertiser who looks at it.
Say you are Bru Cappuccino. To make your product famous you want to advertise on TV. So what happens is that you contact one agency for making your ad, and then another agency which acts like an exchange in between advertisers like you and TV channels. So the advertiser never actually “bargains” with the publisher of the ad. It’s all done by this intermediary exchange. Thus, you have no idea when your ad is going to show up, and more often than not, it is not effective. In fact, you might actually see the same Bru Cappuccino ad 3 times during the same programme broadcast on MTV (for example). So you pay for each of those 3 times, whereas you would have probably preferred if it had come 1 time each for 3 programmes. And the whole process is so much of a black box that ultimately what you do is just sign a cheque and give it to the advertising exchange.
So what happened in case of IPL? IPL obviously has better viewer stats than most other running serials on TV. So advertisers must have bid more in the advertising exchange for putting up their ads during IPL. Also, more advertisers would have signed up for putting up their ads on IPL. As a result, a whole lot of ad inventory was built up for IPL. Now, Mr. Lalit Modi must have done this calculation and realized that he cannot satisfy (or rather extract the last penny out) all the advertisers and their total view demands with just 59 matches (breaking it down to approximately 50-60 (20 + 20 over breaks + 20 wickets) advertising opportunities). He had more ad inventory to look at publishing. So what does he do now? He actually introduces a change in the game called “Strategy breakout” where each team can take a break to think back on how they should plan their next 10 overs. Looking at it from the perspective of cricket, this definitely adds a new dimension to the game – making batsmen resettle into their game – making the resettling period quite a wicket taking opportunity for the bowling team (as Sachin Tendulkar figured in his match against Deccan Chargers on 25th April. He was playing beautifully till the break, and when he came, he was completely unsettled, and lost his wicket in no time, and eventually his team lost).
TV advertising is definitely an effective technique of reaching your potential and existing customers. However, the way it is done can be really improved to ensure that advertisers can better calculate their ROI of advertising on TV. No prizes for guessing which form of advertising offers the best estimate for Return on Investment for the advertiser.
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15 comments:
Excellent analysis Atul :)
Thanks Dude!
hmmm..... interesting analysis...... bt i guess evn in the duration of the break, ppl just tuning in (wic is a large proportion due to the multitude of sports activities on TV), dont knw hw long to wait..... so few of em rather wait den miss da action......
bt den again, it is a fk up on the side of Lalit Modi..... IPL hasnt benefitted frm the break.... (no documented change in strategy, ie if they have ne... )
Great analysis! Loved it!
However a lot of the advertising during the IPL matches is squeezed in while the match is progressing. A frame appears on the outer edges of the screen area. (Remember Godrej ads during the last IPL?)Pretty subliminal, if you ask me.
Wonder how much Lalit Modi charges for those!
Its not so simple Atul. For ex, some advertisers do want to follow the bombardment strategy. They specifically ask for their ad to be shown every few minutes (or in EVERY ad break as Vodafone is doing for a new cartoon ad each day highlighting one new serice each day).
Secondly, even though i know the strategic break of 7.5 minutes means 2 ad breaks of 2.5 min each, i am reluctant to flip the channel bcoz really 2.5 min is a short time and i dont wanna miss a dismissal just after the break ;) so you thing sustains itself at the cost of the game
Lets give Mr Lalit Modi some credit for being a true baniya..
Good analysis, both the IPL breaks and what happens behind the screen for ads. We future Markteers must know this. HOwever recently read about a really good way to obtain ROI on TV ads and link ads to sales. Maybe I will blog about it :)
hey sarthak here, buddy from old days in trivandrum. where are you at? anyway im doing a short trip to kerala tomorrow so if youre anywhere around there id love to meet.
Good thoughts!... However I have a little difference of opinion. For one: Ads create brand value through product / brand prominence. If a Nike ad floats across the screen multiple times across multiple channels and multiple programs, whereas a New Balance ad hardly makes an appearance, customers visiting a store speculate between these two products. Now if an avid product follower does cnet reviews, online forum hunts, user interviews and then picks up the brand he/she thinks would give them the best product for the money, then New Balance stands a chance in the league of cross training shoes, but for the general public it doesnt stand the competition from Nike, just from want of being known to the masses. For two: these kind of ads also play on probability: what is the probability of the number of people just scanning channels / attending to chores without changing the channel / forgot to change channel / multiple other reasons - to happen to witness the ad; as opposed to screening this ad on another program that is less viewed with a smaller window of ads that would force the viewer into watching them. The probability of this happening heavily outruns the risk of not being viewed. For three: Ads running on repetitive straining, create an image on the mind of the customers that make them involuntarily hunt for the product in supermarkets, making the product more viable for purchase.
Maybe a good place for products to build their brand - rather than a new launch!
Thanks Anonymous and Gunjan for your comments. Adds value to everyone.
Thanks Psycho Surd and Manan too.
Sarthak, please give me your phno or mail me at this ID --> at.mathur (gmail)
The only flaw I found was that the "intermediary" between the TV channel and the advertiser is actually a Media Agency specializing in the task and is give a target to reach XX no. of Target audience by the advertiser. So, even though the advertiser might not exactly know that which time and which channel the Ad came at, but one they will know is that what happened to the target set by them for the media agency, which again can be and is measured by another set of "intermediaries" :)
Great analysis...
Would like to add something though..one of the popular theories suggests that point-of-sale advertising is the most effective in terms of conversion-to-revenues. This could be because, consumers in general have a short memory span. Hence, in most cases the consumer goes for the preferred brand, unless compelled by economic reasons (read discounts/freebies).
Now if theory is assumed true, then it follows that advertising is all about making an impact on the consumer's memory - hence jingles, cheezy catchlines (Citi moment of success) and bombardment-strategy.
If Modi hadnt come up with this "strategic timeout" then the TV channel would have tried to force these ads into the existing slots making us miss the start n end of the over....
There was a period(to an extent even now) when there will not be any replays for watever happens in the last ball of an over....
With respect to cricket, on an over by over analysis 11th over has yielded the second most number of wickets in this IPL.... first being the 16th over when hell breaks loose..... (stats mite have changed in past coupla matches)... so the strategic timeout helps the bowlers in a batsmen friendly game... no probs :P
With regards to missing the ads during this break, then y would anyone advertise at the end of the first half of the football match or the 5 minute every 15 mins advertising by regional channels during movies.... though its difficult to calculate the viewership of the ad, they count on the laziness of the viewers :P
PS: strategic timeout after 6 overs was definitely absurd...
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